Medical Transcription Service Company

With the EHR deadline fast approaching, health care providers are hurrying to digitize their medical records However, ‘meaningful use’ requirements is not just about digitization – it involves basic changes in the way medical information is created, organized, shared and utilized. Electronic health records have transformed clinical workflow and habits. Unlike the dictation and medical transcription set-up, meaningful use of EHR requires the physician to enter clinical/patient notes directly into computer during the consultation. This is proving to be quite a challenge and is depriving physicians of even their leisure time. Some industry experts have recommended that hiring EHR scribes could be the solution. However, this has both pros and cons.

How Medical Scribes Can Help

According to a recent report, studies say that on average, physicians spend eight to 12 minutes per patient filling out the EHR. With long hours spent on EHR data entry, many physicians are losing precious time for patient care and clinical research. This has them turning to medical scribes for documentation support.

A professionally qualified scribe can enter information into the electronic health record (EHR) or chart as required by the physician. Today, there are many institutions that offer training for scribes in specific medical specialty like cardiology, radiology, and so on. Medical scribes can improve the physician’s efficiency and productivity in the following ways

• Entering information into the EHR as directed by the physician/healthcare practitioner
• Assisting healthcare provider in navigating the EHR
• Responding to various messages as directed by the provider
• Locating information such as previous notes, reports, test results, and laboratory results for the purpose of review
• Research of requested information

Hiring the services of EHR scribes benefit physicians in several ways

• Allows detailed and better documentation
• Frees up time to see more patients
• Saves documentation time and effort
• Prevents physician burnout
• Improves the adoption rate of EHR/EMR
• Improves compliance and billing

Likewise, like any new system or practice, medical scribe services also pose challenges

Challenges of Hiring EHR ‘Scribes’

• Physicians may feel uncomfortable to examine a patient or provide a diagnosis in the presence of a third person
• Scribes often change documentation workflows and responsibilities and processes may have to be redefined and restructured
• Scribes in the exam room may cause patients to be less honest. This can affect the accurate diagnosis and treatment, thus impacting the overall quality of care.  
• Accuracy checks performed on the scribed documents may slow down overall workflow
• Scribes without adequate experience and clinical workflow knowledge may cause documentation errors, which in turn, would result in serious issues such as increased costs, decreased turnaround time, billing errors, and so on.

In view of these views, there are still many physicians who rely on a medical transcription company for documentation of narratives and feeds to the electronic health record system.

Medical transcription outsourcing is probably the most outsourced task in the BPO sector. Outsourcing documentation jobs helps healthcare practices save the resources that would be needed to do the job in-house and also reduces a lot of stress.

Medical Transcription Outsourcing is Vital

In-house transcription could compromise the accuracy and efficiency of not only the transcription but also of the core tasks – which is basically providing adequate and potentially life-saving care to patients. Compromising on the latter results in patient dissatisfaction and can lead to serious legal issues, all of which will harm your healthcare practice. Outsourcing medical transcription to a reliable transcription firm is the right option. It helps reduce the workload of your staff, streamline the overall functioning of your practice, and saves precious resources.  

Comprehensive Transcription Options Available

Reliable medical transcription outsourcing firms offer comprehensive transcription solutions at affordable cost. They are also flexible to the needs of their clients and customize turnaround times too. Outsourcing to the right firm brings down the stress and strain of processing voluminous insurance claims and patient records. Healthcare practices such as hospitals, nursing homes, rehabilitation facilities, outpatient clinics, and independent physician practices can focus more on improving their core services by hiring the services of a medical transcription company.

Outsourcing Eliminates Many Headaches

Hospitals and other healthcare practices are faced with an increasing need to bring down their operating costs in order to hang on and succeed. But they are obligated to fulfill their legal and financial obligations towards patients, and patient records and insurance claims are things that must be managed flawlessly in order to avoid untoward consequences. Experienced medical transcription companies can handle these tasks well and also work in accordance with HIPAA regulations and other important legal norms..             

Advantages of Medical Transcription Companies

Medical transcription companies employ trained transcribers who are familiar with medical jargon and procedures. The right service provider can offer up to 99% accuracy in the transcription. The transcribed files are checked thoroughly by experienced editors and proofreaders to assure such accuracy. Security protocols are strictly adhered to in the work environment as well as transfer of data to ensure that confidential patient information does not fall into the wrong hands.  

Healthcare providers are also offer dictation choices such as via telephone or through a digital dictation machine.   The infrastructure provided by medical transcription services include dedicated servers, flawless and high speed Internet connectivity, and advanced transcription-specific technology and software. Everything is designed to ensure security, precision and speed. Offshore as well as onshore transcription options may be provided.     

Flexibility and Cost-effectiveness Assured

If you are finding it difficult to manage your core responsibilities as well as documentation and procedural tasks, it is high time you outsourced your non-core tasks with a reliable medical transcription company. This will help you take care of your patients better and ensure the success of your medical practice.

Only reliable transcription companies offer HIPAA compliant medical transcription service. Hospitals or healthcare practices must ensure that they are handing over their transcription tasks to a medical transcription company that strictly adherers to HIPAA norms.

HIPAA was formulated to ensure protection of patient identity, health information and individual rights through security measures. HIPAA also ensures that the PHI (Protected Health Information) record is not disclosed. Any failure in maintaining HIPAA standards by the transcription company will have a major bearing on the healthcare practice or physician that has outsourced to that company.  HIPAA compliance is crucial for the following reasons:

• It ensures compliance with medical ethics
• It is a law requirement
• It prevents medical identity theft 
  

MEDICAL ETHICS

Medical ethics involves having respect for the privacy of a patient’s information. A doctor or a hospital or any kind of healthcare practice with a conscience and sense of morality needs to understand that the patient and his/her loved ones trust them with their information.   

STRINGENT LAW

Federal law is very strict with regard to HIPAA, a law that was enacted by the US Congress in 1996. Any violation in HIPAA can bring in serious legal penalties. Violators can be imposed criminal as well as civil charges. If the company you are outsourcing medical transcription to fails in ensuring patient privacy, you, as the doctor or healthcare practice that outsourced the task, will still have to share the responsibility.  

RISK OF IDENTITY THEFT

HIPAA compliance is also important to prevent theft of medical identity. Unless the medical transcription company has steps in place to protect the data they receive to transcribe, there could be a theft of medical identity. Medical documents containing diagnosis of the disease or disorder, details about the patient’s health condition, lifestyle habits that contributed to the disease, prescribed medication, treatment, reaction to the treatment, etc can be acquired and misused by third parties causing serious repercussions for the doctor, the healthcare practice or hospital, and the patient.

Damaged reputation is hard to rebuild. Medical transcription companies that do not ensure HIPAA compliance could cost the physician his reputation, leading to loss of patients and income, and the aforementioned legal penalties. In other words, it means big trouble.  

Potential HIPAA Violations Can Lead to Heavy Civil Money Penalties

In a recent case, a managed care company had to agree to pay the U.S. Department of Health and Human Services $1.7 million to settle potential violations of 1966 HIPAA Privacy and Security Rules. The company had failed to implement appropriate safety measures as required by HIPAA Security Rule for authorizing access to the on-line application database. It had not performed proper technical evaluation when the software of its information systems was upgraded, and did not have technical safeguards in place to ensure that only authorized personnel had access to electronic protected health information maintained in its application database.

Medical practices and healthcare centers have faced such penalties too for not ensuring HIPAA compliance. So take care to assign your transcription tasks only to a medical transcription company that sticks to HIPAA obligations. HIPAA compliant medical transcription service will ensure that such incidents do not happen.

How a Medical Transcription Outsourcing Company Ensures Safety of Patient Information

A reliable medical transcription company will ensure that it has measures in place for ensuring confidentiality and privacy of patient information which is demanded by the HIPAA Act. The measures taken to patient data and medical records by HIPAA compliant medical transcription companies would include:    

• Firewalls and filters for preventing unauthorized individuals from accessing the computers
• Password protection for all the data
• File transfer with high tech 256-bit encryption technology
• 24-hour security monitoring
• Random checks and audits
• Signing of non-disclosure agreement for all the staff dealing with patient information

Before you sign up for medical transcription outsourcing, ensure that the transcription company you outsource to have extensive measures for ensuring HIPAA compliance.

A recent survey conducted by KLAS Research shows that despite adoption of new documentation technologies, most hospitals still outsource a part of their transcription, and plan to increase of continue the use of these services in the future.

MTS Transcription Services (MTS), an established outsourcing company in the U.S., has stood the test of time with its efficient transcription solutions for all kinds of for clinics, physicians practices and hospitals across the U.S. This company’s vast and expanding clientele are benefiting from its superior HIPAA-complaint medical transcription services which allow them to maintain accurate documentation for timely diagnostics and treatment.

It is the company’s advanced resource base and skills in project management that is attracting attention. All transcription is performed by trained and experienced medical transcriptionists. They can provide error-free transcripts in the required format for various medical records such as operative reports, progress notes, discharge summaries, narrative notes and much more. Stringent three-level quality checks ensure 99% accuracy in the final transcripts.

Each client’s documentation challenges are treated as unique, which is why the company’s management sees that a separate team is assigned to each transcription project. Clients can specify turnaround time – STAT to 24 hours and expect to get their documents delivered without any compromise on accuracy or on the deadline.

MTS can provide feeds to electronic medical records (EMR) or electronic health records (EHR). HIPAA compliance is ensured with various security measures to ensure the confidentiality of patient information.

“Our medical transcription solution seamlessly integrates with your current medical setting and ensures efficient workflow right from dictation capture, transcription, to document delivery,” says the company spokesperson.

Allowing MTS to handle their transcription challenges is providing its clients with more time for patient care. Moreover, these comprehensive solutions are specifically designed to help healthcare providers save at least 30 to 40% on their costs. MTS does not insist on a long-term yearly contract and provides prospective clients with a free trial to help them understand how it can meet their documentation needs.

With a decade of experience under its belt, this established medical transcription company provides customized transcription services for all medical specialties, such as Anesthesiology, Cardiology, Endocrinology, Geriatrics, Nephrology, Orthopedics, Pain Management, Pathology, Physical Therapy, Radiology, Urology, and more.

As the need for medical transcription is increasing, there are lots of companies in the U.S. engaged in the business of medical transcription. Ensuring the confidentiality and security of patient information is of utmost importance while outsourcing. The HIPAA (Health Insurance Portability and Accountability Act) was passed by the U.S. Congress in 1996 to protect patient identities and their health information. However, it cannot be said that all medical transcription companies in US are HIPAA- compliant. So healthcare facilities and physician practices need to be wary of such companies and outsource their transcription to only a reliable and experienced HIPAA-compliant service provider. HIPAA medical transcription helps healthcare professionals to safeguard all patient health records and information in accordance with law and avoid the legal issues and litigation associated with disclosure.

Steps Taken to Ensure HIPAA Compliance

A professional medical transcription company would have several measures in place to protect the confidentiality of the patient health information (PHI) that it handles and ensure compliance with HIPAA norms. These measures include the following:  

• All staff in the transcription firm are trained and monitored on adherence to HIPAA rules to prevent possibility of violation

• Safe file transfer is ensured between client and service provider with measures such as File Transfer Protocol (FTP), browser-based secure 256 bit AES encryption and secure uploading and downloading

• Regular software updates and use of quality antivirus software

• Firewall-protected networks and password protected computers

• No home-based medical transcription

• Once the transcription is over, hard copies of documents containing sensitive patient information are shredded on site.

• Measures are taken to see that no information leaves the transcription department

• Continuing technical evaluation of safety measures and requirements

Benefits of HIPAA Compliant Medical Transcription Outsourcing

• Assures security in medical information outflow: Outsourcing to a HIPAA-compliant firm in the U.S. assures that healthcare entities do not have to worry about the insecure outflow of patient information to a third party. These transcription firms ensure that no data will be accessed or misused by an unauthorized person.

• Protects from safeguard issues: Strict compliance with HIPAA guidelines helps healthcare organizations and physicians protect their reputation and safeguard against issues such as loss of credibility and litigation.

• Minimizes chances of data manipulation: A reliable HIPAA-compliant rules reduces the odds of data manipulation and the misuse of crucial medical reports.

Find a HIPAA Complaint US Medical Transcription Company

It is important to contract with a reliable HIPAA medical transcription firm in US. Browse the web, list HIPAA-complaint medical transcription companies, and choose one that can provide accurate documentation in customized turnaround time. A professional firm can provide medical transcription services for the documentation of patient history and physical examination reports, consultation notes, procedure notes, progress notes, operative notes, laboratory and scan reports, and discharge summaries for all specialties

Nowadays, healthcare is like any other business. To provide proper treatment and care, physicians need to ensure that they can compete effectively and meet growing needs. They have to deal with all kinds of pressures from different sides such as an increased flow of patients, the need to provide quality treatment and care, administrative tasks, and much more. Documentation work also continues to increase day by day and this is inducing them to seek the support of a medical transcription outsourcing company. Providing efficient and timely support to transcribe physician dictations, a reliable service provider can help a medical business grow.  

Here are some of the ways your practice can benefit by partnering with the right outsourcing company:

• Revenue management

Medical transcription companies play an important in managing your capital investment.

- You do not have to invest in recruiting and training transcription staff. This reduces expenses on salaries, insurance benefits and other compensation packages

- Outsourcing transcription work rules out the investment in infrastructure, advanced software, technology, equipment, and more

- You can save 30-40% on your transcription costs by outsourcing. Established service providers outsource the work to offshore locations where quality service is available at lower rates. This allows them to offer you competitively priced solutions

• Increased efficiency

You can concentrate on your core activities without worrying about getting your transcription done right. Reputable transcription companies can provide medical transcription services for almost all major specialties. Web-based documentation managed by a team of experienced professionals ensures that error-free reports are delivered within customized turnaround time. All this helps increase your efficiency quite significantly.

• Reduced business risk and liability

A medical transcription company uses latest technologies and tools for smooth and efficient workflow. They also provide user-friendly options for digital dictation through digital recorders and toll-free number. They also have HIPAA-complaint safe file transfer options. The use of quality technology and software by the company’s expert team of medical transcriptionists allows them to provide error-free documents. All this ensures reduced business risks and liability for your practice. Many companies have solid risk management programs in place to help minimize client risks.

Other Valuable Benefits of Medical Transcription Outsourcing

Here are some other valuable benefits that an established medical transcription service can offer:

• Customized solutions
• Stringent quality assurance for 99% data accuracy in all transcribed reports
• Document flow management software for end-to-end tracking of data
• 128 bit encryption protocol and FTP for secure file transfer
• No long-term contracts
• 24/7/365 technical support
• Free trial for practical evaluation of service

Choosing the right medical transcription outsourcing company is important to ensure solutions to help your business grow. This is possible by doing some serious research online. Make a list of established companies in the field and compare their services. Go by the above-mentioned factors to make your choice.

Medical transcriptionists and medical transcription services play a pivotal role in the healthcare industry. Needless to say, medical reports are vital for patient care. Systematic and accurate medical reports help easy diagnosis of patients’ health problems. They give the physician a clear insight into the history of the diseases. The basic function of a medical transcriptionist is to create patient records. Medical transcriptionists work faithfully from behind the curtains and transform the narrations of physicians to text documents, making them available to other physicians, healthcare organizations and staffs. So, medical transcription companies and medical transcription services play not so small a role in delivering proper healthcare to patients.

Most busy physicians and healthcare organizations cannot concentrate much on in-house documentation as it will affect their patient care adversely. So they need to outsource these transcription tasks to some reliable medical transcription company having expert and skilled medical transcriptionists.

Services Done by Medical Transcriptionists

Medical transcription services cover a wide range of medical specialties:

• Anesthesiology
• Cardiology
• Dentistry
• Dermatology
• Critical care
• Occupational therapy
• Occupational medicine
• Oncology
• Medical review
• Internal medicine and many more

Transcriptionists have to pay much attention to detail in patient’s examination and diagnosis reports, death summaries, discharge summaries, physical check ups, progress notes, consultation reports, autopsy reports operative reports and more.

Role of Medical Transcriptionists in Healthcare Organizations

• Keen Observation: A medical transcriptionist has to observe keenly the dictated recordings made by the physician and translate them into accurate written formats. These reports are returned to the physician for review and correction. Thereafter, these transcribed documents become part of patient’s permanent medical files.

• Accurate and quality reports: Medical transcriptionists know the importance of accurate and well-written medical reports. A single error in medical reports may cause serious troubles. So, medical transcription companies engage highly skilled and experienced medical transcriptionists well-versed in medical terminologies, to produce 99 percent accurate medical reports. These transcriptionists do three level quality checks also for ensuring utmost quality to medical reports.

• Quick turnaround time: Medical transcriptionists are aware of how important are timely transcripts in medical treatment. So, transcriptionists take only minimum time for providing error-free medical reports.

• Helps enhance productivity and efficiency: Medical transcription service helps doctors and healthcare organizations to concentrate more on patient care. By doing so, physicians and healthcare firms can increase their productivity and efficiency considerably.

• Understanding the requirement: It is the primary duty of any medical transcriptionist to understand the documentation needs specified by his physicians and healthcare organizations. This enables him to tailor the medical transcription process to fit the requirements of healthcare firms.

HIPAA is a massive set of rules and regulations that govern the privacy, security, and portability of your health information. Needless to say, confidentiality and security are highly important in healthcare services. So the government has made it mandatory for medical transcription companies to adhere to the standard set by the guidelines of HIPAA (Health Insurance Portability and Accountability Act). HIPAA medical transcription is the standard form of electronic exchange of patient medical information in a secure and confidential manner.

HIPAA compliance is particularly important for insurance purposes. HIPAA authorization is a standard required by the insurance company to request medical information from your healthcare providers. Most carriers will not accept your insurance application if you have not complied with HIPAA authorization. You have to provide health information, treatment history, and a host of other details when you apply for health insurance. HIPAA guidelines protect you from the misuse of your health information by anyone. Adherence to HIPAA rules also add to the portability of your data form one doctor to another or from one hospital to another. Insurance companies require your health information as per HIPAA guidelines to determine term life eligibility and the offered health class.

Healthcare firms can ensure the confidentiality and security of medical reports by resorting to medical transcription outsourcing. A professional medical transcription company looks into everything concerning HIPAA compliance. Most transcription firms deliver HIPAA compliant medical transcription for various medical specialties such as pediatrics, cardiology, gastroenterology, internal medicine, radiology, podiatry, plastic surgery and many more.

How Medical Transcription Companies Maintain HIPAA Standards?

• HIPAA compliant firms will not employ home based medical transcriptionists
• Use firewall protection and file encryption software’s
• Password protect all computers
• Employ staffs fully trained in privacy matters, security measures, and HIPAA guidelines
• Regular windows update and monthly backups for the security of computer
• Screening of employees while entering and leaving the firm
• Minimum 128 bit encryption for transferring all medical records
• CD drives, USB and floppy disks are disabled on computers to prevent copying.
• Private hard disks are never allowed into their premises.

Advantages of HIPAA Compliant Medical Transcription Outsourcing

• Comprehensive transcription solutions: Most reliable medical transcription companies use state-of-the-art technology and highly skilled and trained professionals in HIPAA compliance.

• Ensures privacy and confidentiality in patient data: Professional transcription firms have their own in-house security systems to ensure privacy of your files.

• Data backup strategies to enforce additional security

• Quality and Accurate Solutions: All good firms maintain stringent three-level quality checks by expert professionals such as transcriptionists, proof readers and quality analysts to ensure 99 percent accuracy in the medical reports.

• Increases efficiency and productivity

• Avoids inviting fines and criminal penalties

• Streamlines workflow

With more and more people opting for quality healthcare services, physicians and medical organizations are kept very busy. Medical entities devoting their time to provide better patient care need prompt medical transcription services to streamline their documentation tasks. Healthcare firms and physicians facing problems such as high overhead and high operational budgets choose to outsource medical transcription tasks to reliable and affordable medical transcription companies.

Medical transcription service is available for all major medical specialties such as pediatrics, orthopedics, pathology, gastroenterology, cardiology, radiology, internal medicine, podiatry, plastic surgery and many more.

Features that Distinguish a Competent Medical Transcription Firm

• Experienced staffs to carry out transcription
• 99 percent accuracy in the transcribed documents
• Three levels of quality checks to ensure excellent quality
• Guaranteed turnaround time as per the requirements of clients
• HIPAA compliant transcription process
• Files sent through FTP and browser-based 256 bit encryption protocols
• Digital dictation facility and toll-free numbers for the convenience of clients
• Allows physicians to modify dictation when transcription process is going on
• Delivers 24/7/365 days customer service
• Offers affordable service

How Medical Transcription Services become Affordable

Reliable transcription firms offer cost-effective medical transcription solutions. Here is how medical transcription outsourcing becomes affordable.

Save on operational costs: by outsourcing to a reliable firm, you can considerably save money spent on buying the latest software and investing in expensive technologies. You can also avoid hiring additional staffs to perform in-house transcription which helps to save money spent on salaries and training. It saves space also, as no extra space will be required for doing transcription within the office.

Enjoy cost savings: always select a transcription firm that offers at least 30 to 40 percent cost savings on transcription services. Reliable firms’ pricing system is based on 65 line character billing; always ask about the firm’s pricing structure before signing a service contract. Ask the firm their pricing factors for

• The volume of transcription needed
• Quality recordings
• Document management flow system
• Media receipt and delivery
• Disc backups and more

Many established transcription firms have onshore units in the U.S as well as offshore facilities in countries where labor is cheaper. This enables them to offer services at a lower rate without compromising on the quality of work.

Discover a Service Provider that Provides Affordable Transcription Service

In order to get cost-effective medical transcription services, it is necessary to team up with a reliable medical transcription company. Considering the wide range of benefits offered by medical transcription companies, we can say that medical transcription services are worth the price you pay for them. By considering feedbacks of former clients and by searching the internet you can find an affordable transcription service provider delivering quality transcription solutions.

Free trial: ask whether the firms you have shortlisted provide any free trial offer. If so, it will be an added advantage and worthwhile as you can send transcription work to two or more chosen companies and evaluate their quality. By doing so, you can:

• Make a cost comparison
• Evaluate the turnaround time
• Assess the time taken to respond
• Weigh up their customer service
• Ensure that they provide security and confidentiality

With the right service provider to assist you in transcription, you get to enjoy streamlined functioning of your medical office at affordable pricing.

Medical transcription services have become very necessary for healthcare organizations, individual physicians, doctors and hospitals. These services allow healthcare entities to concentrate more on providing better care for patients without worrying much about the transcription requirements. Accurate and timely transcription will help to have all healthcare data readily accessible. When patient data is streamlined, it is easy to provide better and opportune care.

Leading medical transcription companies provide transcription service for all medical specialties. Skilled and dedicated transcriptionists knowledgeable in medical terminology and jargon create transcripts of the medical dictations submitted to them. Outsourcing transcription is a real time-saver, but there are some important points to consider before outsourcing medical transcription tasks.

Services Offered by Reputable Medical Transcription Companies

Transcription is provided for all types of medical reports:

• History and physical examination reports
• Procedure notes
• Follow-up notes
• Operative reports
• Progress notes
• Clinic notes
• Discharge summaries
• Letters
• Narratives
• Laboratory reports and others

Major Considerations When Outsourcing

Nowadays many companies are delivering medical transcription services, but to benefit from customized services, it is essential to choose the right service provider. Keep in mind the following seven points when choosing a suitable service provider.

• Years of Experience: While selecting a company, it is important to find out how experienced the company is. Only an experienced company can ensure superior performance and solutions according to your specific needs. Consider the reputation of the firm and also make it a point to find out and interact with the company’s existing as well as previous clients.

• Quality of Service: a reliable service provider will implement a three level QA program by experts comprising transcriptionists, proofreaders and quality analysts to ensure superior quality transcripts. So before choosing a provider, learn about their quality control measures and evaluate whether the firm can deliver flawless transcripts.

• Accuracy: professional transcription companies have highly skilled medical transcriptionists who are well versed in complex medical terminology and common medical jargon. They can ensure 99 percent accuracy in the transcribed reports.

• HIPAA Compliance: before choosing a medical transcription company, ensure that the firm is HIPAA compliant. Only a transcription firm that follows HIPAA guidelines can ensure guaranteed security for patient healthcare data.

• Quick Turnaround Time: medical records should be transcribed within minimum time. So ensure that the company offers quick turnaround time. Many transcription firms are offering their services within 12 to 24 hours.

• Secure transfer of files: always ensure whether the company has stringent security measures in place for the safe transfer of transcribed documents. Reliable service providers will have security measures such as FTP or browser-based 256 bit encryption protocol for the safe transfer of files.

• Cost-effective: another important factor to consider is the pricing structure. Check whether the pricing structure is affordable for your company. A reliable firm offers 30 to 40 percent cost savings for its clients.

Medical Transcription Companies Offering Free Trial

When outsourcing medical transcription tasks, you can check out the free trial offer provided by reputable medical transcription companies. This is a practical way of evaluating the firm’s medical transcription services. You can have a firsthand experience of the quality of work, as well as the turnaround time.